Ask an EAP Professional

Please submit your questions here to be answered by one of our EAP staff. We will review submitted questions and post answers weekly. Let us know what you want to know!

*Please do not include name, email or other confidential information. The questions will be posted on this page.

Your Questions Answered

EAP Professional Request for Services

Question: May employees select an EAP Professional, based on gender and ethnicity preference, when they request an EAP appointment?

Answer: Appointments can be scheduled with the person with which an employee feels most comfortable and appropriate for their case. New appointments can be requested through a phone call to the EAP Office (703) 228-8720 and these preference requests should be made with the EAP Staff member who answers the call.

Legal Question

Q: My husband and I are trying to find a lawyer who could help us get a lien out of our Deed of Trust. Does APS get legal service discount through EAP? I would really appreciate your assistance.

A: Arlington County offers legal assistance.  There are fees involved.  Contact information is:

Arlington County Bar Association • 1425 North Courthouse Road, Suite 1800 • Arlington, Virginia 22201

Phone: (703) 228-3390 • E-mail: ARLINGTONCOUNTYBAR@GMAIL.COM.

Please call the EAP Office for any further questions or concerns.

Work Colleague Relationships

Q:  I am having difficulty with a co-worker who is jealous of another of my co-workers platonic friendship. This jealousy is creating problems because she is talking about us to other staff people, spreading rumours and saying inappropriate things to others about us.

A:  If an employee finds that relationship issues arise because of interactions with a peer or peers, and find that they cannot manage the situation within their department, office, campus or division, it may benefit that employee to schedule an appointment with one of the EA Professionals.  This appointment may assist the employee in discussing frustrations, handling difficult situations, managing their own emotions productively, and developing strategies for improving relationships.   The EAP session is designed to optimize work productivity, while maintaining professional boundaries with colleagues, which, in turn, serves to  provide the best level of service to our customers, the citizens of Arlington and the employees of Arlington Public Schools and Arlington County Government.

Questions Regarding Budget and Other Concerns.

Q:  I’m a Teacher in Arlington Public Schools and have some concerns about the budget, specific questions regarding staffing and other dynamics within my school environment.

A:  Thank you for your question.  The EAP is a free confidential resource for any employee with professional and personal challenges.  You are welcome to schedule an appointment to speak with one of the EA Professionals.  However, any questions regarding staffing budgets, administration and staffing at your school should be addressed to HR directly.  You may also benefit from consulting with your school administrators and participating in town hall meetings concerning the APS budget.

The EAP office can support APS employees with the following topics:

Support for physical, emotional, and psychological well-being

Counseling to help manage stress better

Events planned to educate and reduce stigma

Please access the information and resources available on the EAP website which also offers self-assessments and tools.

EAP Hours

Q:  What are the EAP hours when I can stop in or make an appointment?

A:  Thank you for your question.  EAP hours are 8am-5pm, Monday thru Friday.  Please call to schedule an appointment.  The EAP phone number is 703.228.8720.


We plan to respond to your questions on a weekly basis, so check back on this page for answers and information each week.

Please do not include personal information such as name, email, department, etc. in your question. Questions will be posted publicly on this page along with the answers.